About - El Ranchero Mexican Restaurant
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Late-night food
- Quick bite
- Small plates
- Wine
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Top Reviews
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Food was way below average. Tasteless Chicken in Taco Salad with only lettuce, tomatoes and mayo. Dry Cheese Qesadilla and full of tomato sauce on the bean burrito. Coke was flat with no syrup. Since when did they started adding service charges to the totals? Not worth a visit. Need to improve a whole lot.
This place has become a staple restaurant for my family. The staff is so sweet & accommodating.. The food is always great & the produce absolutely fresh!! We've been going for so long they've watched my daughter grow up!
I visited the restaurant this evening and was there about 45 minutes ago. My friend and I, who had never visited but liked Mexican, knew the restaurant had been in that location for quite some time, so I suggested we stop in. I eaten here several times , ordered the same thing each time and like it. Therefore. I ordered what I thought was the entree that I normally order, the menu had updated,I guess.. As soon as.it came out I immediately asked it was. I told the waitress that wasn't what I thought I was ordering. I asked for the menu, saw what I actually wanted. I reordered, still willing to spend money. I asked if the entree that I didn't want be taken back, since I was reordering, wasn't eating.it and didn't want it. I was told, I'd still be charged and had to pay for it.What??. I didn't even eat it! My new order was brought to the table. I then realize that it wasn't at all the same staff,very young, with whom I was familiar. The food, and how. t was plated was an I true indicatuon. Although my reorder was somewhat better, it didn't measure up to the standard which I had come to enjoy. AGAIN, it's s important to note that order the same thing...the Fajita Nacho Supreme...EVERY time I visit this restaurant. Tonight was just simply not good, not mentioned, even though I didnt eat it, the first order if the Nacho Supreme. Check came and we DID paid. However, I asked for a manager, was told their really wasn't one there. The a very young man appears. I told him about what happened with the order and that it wasn't at all what I ordered. I asked if concession could made and I not be charged for both. His response, repeatedly was that I asked for that item, AGAIN realizing it wasn't what I thought it wa. I immediately said I didn't want it as soon as it came out! No concession whatsoever,. Furthermore. I realized that the food quality has gone down, and the staff didn't understand the value of customer service and taking care of customers, by offering SOME or ANY concession. Customers who was in no was being unreasonable and willing pay for what THEY ATE even though neither of us thought it was good. I paid $40 and brought home two entrees, one I didnt eat and the other I didn't finish, that I'll throw away My friend ate his Taco Salad, which he didn't like, but didnt complain about and PAID FOR. This restaurant is in my neighborhood. However, we want be coming back The food quality has gone down and the younger wait staff, without more experienced, seasoned management cant be trusted with my business!